Shipping Policy for ON7.com

Dear Valued Customer,

We appreciate your interest in on7.com shipping policy. Below, you will find our comprehensive shipping policy outlining our delivery options, processing times, and restrictions.

Shipping & Delivery Options

We currently provide shipping services via UPS at the following rates:

UPS 2-Day
UPS 3-Day
UPS Ground

Additionally, we offer free ground shipping on orders over $60.

Order Processing & Shipping Times

All orders are carefully packed and dispatched within 72 hours.
Orders placed over the weekend (Saturday and Sunday) will be processed and shipped on Monday.
Overnight shipping, 2nd day shipping, orders placed after 3 PM PST will be shipped the next business day.
Please note that we do not process or ship orders over the weekend.

International Shipping

At this time, we do not offer international shipping.

Shipping Restrictions

In compliance with local regulations, we do not ship to any location where kratom is restricted by law. Furthermore, we are unable to ship to the following states and municipalities:

Restricted States:

Alabama
Arkansas
Indiana
Rhode Island
Vermont
Wisconsin

Restricted Municipalities:

City of San Diego, California
City of Oceanside, California
City of Denver, Colorado
Sarasota County, Florida
Jerseyville, Illinois

Return Policy

If you have any inquiries regarding returns, please refer to our Return Policy here: https://on7.com/return-policy/

Contact Information

For any further questions or assistance regarding this policy, please feel free to reach out to us:

Email: support@on7.com

Age Restrictions

Please note that our products are not intended for use or sale to individuals under the age of 21.

Thank you for choosing on7.com. We appreciate your business and look forward to serving you.

Sincerely,

The ON7 Team